Privacy Policy & Terms of Use

Last updated: April 24, 2026

This page explains how Rhythm Spinal Flow collects, uses, and protects information through this website, and the terms that apply when you use it.

Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide through this website, including your name, email address, phone number, and any details you submit through a contact form, intake form, booking form, or email inquiry.

We may also collect limited technical information automatically, such as your IP address, device type, browser type, pages visited, and general usage data used to improve the website.

2. How We Use Information

We may use information you provide to respond to inquiries, schedule or manage appointments, improve the website experience, maintain website security, and meet legal or administrative obligations where required.

3. Cookies and Analytics

This website may use cookies and similar technologies to help the site function properly, understand general visitor activity, and improve performance. You can control cookies through your browser settings, although disabling them may affect how some parts of the site work.

4. Third-Party Services

We may use trusted third-party services such as website hosting, form tools, analytics tools, embedded maps, or booking tools. Those services may process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.

5. Data Security

We take reasonable steps to protect information submitted through this website. However, no online platform, website, or email transmission can be guaranteed to be completely secure.

6. Your Rights

You may request access to, correction of, or deletion of personal information you have submitted, subject to legal, recordkeeping, and operational requirements.

7. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised update date.

Terms of Use

1. Website Use

By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the website, its security, or its availability.

2. Informational and Wellness Content

The content on this website is provided for general informational, educational, and wellness-related purposes only. It is not medical advice, diagnosis, or treatment, and it should not be relied on as a substitute for advice from a qualified healthcare professional.

3. Health Disclaimer

Services described on this website are intended to support general wellbeing. Individual experiences and results may vary. No specific result or outcome is guaranteed. If you have a medical concern, injury, or urgent health issue, please consult an appropriate licensed healthcare provider.

4. Appointments and Contact Forms

Submitting a form, sending a message, or requesting an appointment through this website does not guarantee availability and does not create a practitioner-client relationship until your request has been reviewed and confirmed directly.

5. Intellectual Property

Unless otherwise stated, the content on this website, including text, branding, graphics, images, and design elements, is owned by or licensed to Rhythm Spinal Flow and may not be copied, reproduced, or used for commercial purposes without prior written permission.

6. Third-Party Links

This website may contain links to third-party websites or services for convenience. We do not control or endorse their content and are not responsible for their availability, accuracy, or policies.

7. Limitation of Liability

To the fullest extent permitted by law, Rhythm Spinal Flow is not liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website or reliance on information provided on it.

8. Governing Law

These terms are governed by the laws of Alberta and the applicable laws of Canada.

9. Terms Updates

These Terms of Use may be updated at any time by posting revised content on this page. Continued use of the website after changes are posted means you accept those updates.

Refund Policy

1. General Refunds

We aim to provide every session with care, professionalism, and clear communication. Refund requests are reviewed fairly and reasonably, but refunds are not automatically guaranteed once a service has been provided.

2. Missed or Completed Sessions

Once a session has taken place, it is generally considered completed and non-refundable, except where required by law or where Rhythm Spinal Flow determines that a refund, partial refund, or credit is appropriate.

3. Cancellations and Rescheduling

If you need to cancel or reschedule, please provide as much notice as possible. Appointments cancelled with reasonable notice may be rescheduled or credited at our discretion. Late cancellations or missed appointments may be non-refundable.

4. Packages, Prepaid Sessions, or Deposits

If packages, prepaid sessions, or deposits are offered, any specific refund or expiry terms shared at the time of booking or purchase will apply in addition to this policy. Unless otherwise stated, used sessions are non-refundable, and unused portions may be reviewed on a case-by-case basis.

5. Requesting a Refund

To request a refund or credit, please contact us using the contact details on this page and include your name, the date of your appointment, and the reason for your request.

Service Policy

1. Scope of Services

Spinal Flow sessions are offered as a wellness service intended to support relaxation, body awareness, and general wellbeing. They are not a substitute for medical advice, diagnosis, or treatment.

2. Appointments and Arrival

Please arrive on time for your appointment. If you arrive late, your session may need to be shortened so that other scheduled appointments are not disrupted.

3. Health Information and Client Responsibility

By booking or attending a session, you agree to provide accurate and honest information about your health, symptoms, concerns, and relevant history to the best of your knowledge. If anything changes, please let us know before your session.

4. Consent and Practitioner Discretion

Services are provided with your voluntary participation and may be declined, modified, postponed, or discontinued where appropriate for safety, scope, scheduling, professional boundaries, or other reasonable concerns.

5. Respectful Environment

We are committed to maintaining a respectful, professional, and comfortable environment. Abusive, inappropriate, threatening, or unsafe behaviour may result in refusal or termination of service.

6. Minors and Supported Attendance

If services are provided to a minor, a parent or legal guardian may be required to provide consent and may need to remain present or available, depending on the situation and applicable requirements.

7. Results and Expectations

Each person responds differently. While sessions are intended to support wellbeing, no specific physical, emotional, or health outcome can be promised or guaranteed.

8. Hygiene, Safety, and Refusal of Service

We reserve the right to reschedule or refuse service where there are safety concerns, active illness, inability to participate appropriately, or other circumstances that make proceeding unsuitable.

Contact

Social: Facebook

Email: rhythmspinalflow@gmail.com

Phone: +1-403-866-6677

Rhythm Spinal Flow terms and policy illustration